Privacy Policy
This privacy policy outlines how www.urbandwellings.co.uk (operated by Urban Dwellings Property Management Ltd, Company Number 16122205) uses and protects any information that you provide when using this website.
Registered Office Address:
49 Whitegate Drive, Blackpool, Lancashire, FY3 9DG
Contact Email:
[email protected]
Urban Dwellings Property Management Ltd is committed to protecting your privacy. Any personal information you provide while using this website will be processed in line with this privacy policy and in compliance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.
Updates to this Privacy Policy
This policy may be updated from time to time. We encourage you to review this page periodically to ensure you are aware of any changes.
Information We Collect
We may collect the following information:
- Name
- Contact information (including email address)
- Demographic information (e.g., postcode, preferences, and interests)
- Other information relevant to customer surveys, promotions, or offers
How We Use Your Information
The information we collect is used to:
- Maintain internal records
- Improve our products and services
- Communicate promotional information about new services, special offers, or updates (if you have opted in to receive these communications)
- Contact you for market research purposes (via email, phone, or mail)
- Tailor the website to your preferences and interests
Lawful Basis for Processing
We process your personal data on the following lawful bases:
- Consent: When you opt in to receive marketing communications or participate in surveys.
- Contract: To fulfill our obligations when providing property management services.
- Legitimate Interests: For improving our services and conducting market research.
Security of Your Information
We take appropriate technical and organizational measures to ensure the security of your personal data and protect it against unauthorized access, alteration, or disclosure.
Cookies
Cookies are small files placed on your device to enhance your browsing experience. We use cookies to:
- Monitor website traffic and usage patterns
- Tailor website functionality to user preferences
You can control cookies through your browser settings. Declining cookies may affect the functionality of some features of the website. For more details, please see our Cookie Policy.
Links to External Websites
Our website may contain links to third-party websites. Once you leave our website, we are not responsible for the protection or privacy of any information you provide to these external sites. We encourage you to review their privacy policies.
Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Erasure: Request deletion of your data, subject to legal obligations.
- Restriction: Restrict processing of your data under certain circumstances.
- Data Portability: Request transfer of your data to another organization.
- Objection: Object to processing based on legitimate interests or for direct marketing.
To exercise your rights, please contact us at [email protected]
Marketing and Opt-Out
You can opt out of receiving marketing communications at any time by contacting us at [email protected].
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
Complaints
If you have concerns about our handling of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) via their website: www.ico.org.uk.